"Dear guest, your dishes are here, please take them out!" In a farmhouse restaurant in Jimo District, Qingdao, a food delivery robot delivered a plate of steaming bayfish dumplings to the customer's table. With the promotion and application of intelligent technologies such as intelligent robots, Jimo District of Qingdao City integrates science and technology into the cultural and tourism industry to provide tourists with quality services while giving new momentum to the development of the industry.
Walking into the gate of the farmhouse restaurant, the reporter was "stopped" by a handsome robot. "This is a robot that greets and sees off guests. When guests enter and exit, they will make a voice of'Welcome' or'Welcome to your next visit.'" said Ding Zhongqing, manager of the farmhouse restaurant. "'Hire' a robot attendant can not only attract customers, It can also alleviate the problem of insufficient staff when the restaurant business is booming." This robot is about 1.6 meters high and can replace a waiter. Moreover, with people paying more attention to hygiene, robot delivery is more hygienic and safe.
It is understood that the intelligent robot in the restaurant is mainly engaged in food delivery. When the robot waiter delivers the food to the customer's table, it will send out an automatic voice prompt to the customer to take the meal. After the customer picks up the meal, tap the "hand"-shaped touch screen next to the robot plate, and the robot will automatically leave. "A lot of customers come here to experience the high technology of robots as waiters." Ding Zhongqing said.
At present, affected by the epidemic, contactless catering is quietly emerging. In Jimo District, intelligent equipment such as robot "waiters" and intelligent cooking machines are increasingly being applied to the cultural travel industry and are favored by people.
"It is a trend to use intelligent robots as waiters." said Chen Jingguo, president of Jimo District Catering Association. "Now that the labor cost is very high, it is difficult to recruit service personnel. Many hotels and catering companies have thought of this method to solve the labor problem. With the development of technology, the cost of robots is not high, and they are more practical. Not only robot waiters, cooking robots have also begun to enter major catering companies."
In the Science and Innovation Center of Jimo Economic Development Zone, a robot restaurant named "Wilaiyi Station" is full of seats. There are a row of robots on the wall that look like "refrigerators". They are Qingdao Wisdom Country Technology Co., Ltd. and Qingdao Meican Instant Robot Co., Ltd. The latest scientific research achievement-cooking robot.
In the "Wilaiyi Station", the restaurant staff only need to put the well-matched dish ingredients into the robot "body", scan the QR code on the food box and click start, the robot will start to operate automatically, only 5 Minutes, the delicious and attractively colored fish-flavored pork shreds, cashew jade shrimp, spicy crayfish and other dishes will be cooked and put on the table.
Zhang Jun, a tourist who checked in in the ancient city of Jimo, praised "deliciousness" while tasting the fish-flavored pork shreds made by the cooking robot.
"In the ancient city of Jimo, tourists can not only experience the charm of traditional culture, but also feel the surprises brought about by intelligence." said Ge Wu, general manager of Meidian Instant Co., "The concept of our restaurant is that there is no kitchen behind. Not only must it be safe and clean, but also healthy and delicious."
Ge Wu believes that intelligence can reduce labor costs and standardization to reduce risks. This will become a new model leading the hotel and catering industry. Intelligent applications such as smart cooking machines and fully self-service unmanned restaurants will become more and more popular.
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