Robots from manufacturing to mass life scene, has become an important trend in the new era. Under the impetus of the policy, capital market and technology companies compete for service robots, combined with the development of Internet of things, such as artificial intelligence technology, more and more secular commercial service robot, and began to popularize and apply to all areas of life, provides people with more convenient services and bring the superior personalized experience.
The use of commercial service robots can improve people's work efficiency, and at the same time, they can take over human labor in a wider range, and relieve the recruitment problems of small and medium-sized enterprises or shops. Its prospects are all optimistic in the industry. Recently, international data company IDC released its latest forecast for commercial robots, showing that the commercial service robot market is likely to exceed $53 billion in 2022, with a compound annual growth rate of more than 20%.
As is known to all, industrial robots have emerged for many years and have been widely used in manufacturing industry to help enterprises reduce the input of human labor, improve the production efficiency of factories, and achieve great results in the improvement of production efficiency. The application scenarios of service robots are more diverse, posing great challenges in security, human-machine collaboration, availability and cost, etc., so they have not been widely promoted for many years. However, this situation will soon change, the current face recognition, voice interaction and other technologies are gradually maturing.
IDC defines commercial service robots as robots outside of traditional industrial manufacturing, including robots in retail, hospitality, logistics and distribution, and healthcare. This category of robots will see good growth in the coming years as service robotics technology matures and vendors develop innovations that will make it easier to deploy and use commercial service robots, enabling users to achieve significant business value through robots.
Robots in manufacturing has been successful validation, this will provide experiences for the robot in the commercial sector and technology base, more and more users to realize robot can bring more benefit, especially in an increasingly competitive business environment, small and medium-sized enterprises must use the advanced technology and innovation mode to enhance competitiveness, so the robot in the field of commercial market with enormous potential.
Today, a new generation of commercial service robots can perform a wide range of tasks, provide more personalized services to various industries, and collaborate with human workers to complete their work, which will further expand the market in the future. IDC believes that there are three factors driving the growth of commercial service robots. The first is the maturity of robotics technology, which is capable of voice interaction, face recognition, remote control, device connection and other capabilities. The second is the promotion of related technologies, such as artificial intelligence, Internet of Things and cloud computing, which are mutually promoted with robots. There is also a shortage of Labour in particular vertical markets.
The rising labor cost is a big trend. With the improvement of people's living standard, the younger generation is less willing to take low-end jobs, and robots will be the best substitute. There could be some challenges, though. While labor shortages are a driving factor, replacing robots is often seen as a negative technology and some people may be resistant, but it's only a matter of time before people embrace robots.
The market's perception of these robots is important. In the past, robots have been overhyped and not as capable as they were supposed to be. Now that robots are maturing and starting to perform simple tasks, companies need to do something to fully educate the market about the benefits of these technologies. At the same time, combined with artificial intelligence, Internet of things and other new technologies, the application of robots to people's real needs.
