At a stage when the number of confirmed cases is increasing, front-line medical resources are extremely scarce. On the one hand, medical staff are understaffed, and on the other hand, a heavy workload greatly increases the chance of infection. The epidemic must be prevented and controlled, and doctors and nurses need to be protected. The response plan of intelligent robots replacing healthcare workers on duty can better help healthcare institutions fight the epidemic prevention and control battle.
During the epidemic, many artificial intelligence companies have launched intelligent robots to take on some of the simple but labor-intensive process of pre-consultation, room rounds and delivery. This initiative can effectively reduce the workload of health care workers, reduce the risk of cross-infection between doctors and patients, and also save medical resources.
In addition to hospitals, the cleaning and disinfection of public places such as airports and fire stations have also become key landing scenarios for intelligent robots. A domestic technology company has developed an intelligent floor washing robot that can provide cleaning and disinfection operations for public places, with "human-machine separation" to keep staff away from crowded places and heavy pollution sources.
In addition to offline "on the job", the application of intelligent robots also extends to the line. The "intelligent voice outcall platform" was launched by KDDI, Baidu, and Cloud Sound for epidemic emergencies to help grassroots communities carry out epidemic investigations and other work. The platform can make one-to-one calls, collect information and form reports, and can call out up to 5,000 phone numbers in an hour, which is 1,000 times more efficient than manually. In addition, intelligent epidemic robots developed by some companies can answer questions online for epidemic issues, medical attention, and protective measures, with a resolution rate of over 90% for user inquiries.
Thanks to the continuous progress of computer vision, positioning and navigation, voice recognition and semantic understanding, AI is becoming more and more mature in the application of "freeing up repetitive labor". Self-help medical consultation, call ranking, unmanned food delivery, etc. Intelligent robots provide a certain level of human resupply and efficiency extension, becoming a solid line of defense in the prevention and control of epidemics.
